International shipping has been discontinued
Shoppers outside the US may check Amazon in their country for our books & CDs. You can also check this list of Stores.
Paypal Accepted for US Orders
We accept Paypal for all transactions. Shipping prices are added during checkout. Paypal no longer displays a preview of the shipping amount. Paypal's new policy is to only show the shipping amount after you have entered payment info but before you confirm the final purchase. WE DO NOT ACCEPT MAIL ORDERS. WE DO NOT ACCEPT CHECKS OR MONEY ORDERS.
USPS or UPS
US shipping rates are applied to your completed order during the Paypal checkout process. Domestic rates also apply to Alaska, Hawaii, and Puerto Rico. USPS is used for most light-weight parcels. For books and heavier boxes, we ship via UPS Ground.
Wrong Address
If your address has changed, but you forgot to update it in your Paypal account, and you've already completed the transaction email us immediately. If the item has not yet shipped, we can ship to your new address. You should also update and confirm your new address in your Paypal Account.
However, if the item was already shipped to your old address, we can only wait until the item is either returned to us, or hopefully forwarded to you by the US Post Office. We will NOT refund an order because we were provided with an incorrect address.
Late or Lost Mail
We are NOT responsible for late, lost or damaged mail. We rely on the US Postal Service to do their job, just as you do. If you believe that your mail is lost email us and we will provide a receipt of mailing and a description of the package so that your post office can conduct a search. We will likewise request a USPS search from our end.
Please ask yourself these questions before contacting us:
* Did you provide us with the correct mailing address?
* Is your name listed on your apartment index or mailbox, or are packages left unsecured in the lobby?
* Has it been 30 days since your order was placed?
Damaged Mail
Very important! Do NOT discard the shipping container or package. Take photos of any damage and email the photos to us. Report the damage to your post office. Your post office must file a damage report, including the tracking number, which they will send to our post office. This is required by the USPS to make a damage claim. We file the claim, then wait many weeks or months for the claim to be paid to us by our post office. UPS is a whole lot faster but still requires photo evidence. However, we will not make you wait, and will send a replacement as soon as you send us notice.
Returns
If we mistakenly sent you the wrong item or size, or if after opening a piece of sealed merchandise, you discover it is missing a part (such as a missing booklet or card), email us immediately with your name and address, and describe the matter. If we made a mistake, or an item is defective, we will replace or correct it right away. Otherwise, we do not accept returns of opened, used or worn merchandise. Absolutely NO returns after 30 days.